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Our award-winning user experience for citizens. Now entering the age of Personal Government.
Our award-winning user experience for citizens. Now entering the age of Personal Government.
Our award-winning user experience for citizens. Now entering the age of Personal Government.
Our award-winning user experience for citizens. Now entering the age of Personal Government.
We are glad to announce that Nortal has been selected as one of NATO’s approved suppliers under the Basic Ordering Agreement (BOA) framework
We are glad to announce that Nortal has been selected as one of NATO’s approved suppliers under the Basic Ordering Agreement (BOA) framework
We are glad to announce that Nortal has been selected as one of NATO’s approved suppliers under the Basic Ordering Agreement (BOA) framework
We are glad to announce that Nortal has been selected as one of NATO’s approved suppliers under the Basic Ordering Agreement (BOA) framework
We are glad to announce that Nortal has been selected as one of NATO’s approved suppliers under the Basic Ordering Agreement (BOA) framework

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Many of us feel that our local public services are facing significant challenges. At the more trivial end, my street isn’t swept as often, and I’m now paying for garden waste collection for the first time. However, a much more serious issue is the lack of coordination between health and social care services, which I experienced last year. This almost led to my dad being critically neglected, had I not been there to join the dots between different agencies.
As we approach the Autumn Budget and 2025 Spending Review, the pressure on public services has never been greater.
Local authorities are grappling with severe financial strain, driven by inflation, wage pressures, and increasing demand for services. The financial sustainability of many councils is at risk, with some already reliant on exceptional financial support from Central Government. The “Place-Based Public Service Budgets” report published by New Local earlier this year highlighted issues like fragmented funding, short-term crisis management, and a lack of coordination between services. These problems make it tough for local authorities to deliver effective, long-term solutions for their communities.
We are contributing to the development of a strategic European Command and Control (C2) System to satisfy the needs of a future fully operational EU headquarters. It intends to enhance and further develop the Military Planning and Conduct Capability (MPCC) of the EEAS towards a true strategic EU headquarters, covering a variety of military operations. It will be a critical enabler for operations and missions under the Common Security and Defence Policy (CSDP). It will provide the EU with a multi-domain command and control (C2) solution, enabling centralisation of all operational capabilities in a single access point.
We are contributing to the development of a strategic European Command and Control (C2) System to satisfy the needs of a future fully operational EU headquarters. It intends to enhance and further develop the Military Planning and Conduct Capability (MPCC) of the EEAS towards a true strategic EU headquarters, covering a variety of military operations. It will be a critical enabler for operations and missions under the Common Security and Defence Policy (CSDP). It will provide the EU with a multi-domain command and control (C2) solution, enabling centralisation of all operational capabilities in a single access point.
We are contributing to the development of a strategic European Command and Control (C2) System to satisfy the needs of a future fully operational EU headquarters. It intends to enhance and further develop the Military Planning and Conduct Capability (MPCC) of the EEAS towards a true strategic EU headquarters, covering a variety of military operations. It will be a critical enabler for operations and missions under the Common Security and Defence Policy (CSDP). It will provide the EU with a multi-domain command and control (C2) solution, enabling centralisation of all operational capabilities in a single access point.
We are contributing to the development of a strategic European Command and Control (C2) System to satisfy the needs of a future fully operational EU headquarters. It intends to enhance and further develop the Military Planning and Conduct Capability (MPCC) of the EEAS towards a true strategic EU headquarters, covering a variety of military operations. It will be a critical enabler for operations and missions under the Common Security and Defence Policy (CSDP). It will provide the EU with a multi-domain command and control (C2) solution, enabling centralisation of all operational capabilities in a single access point.
Many of us feel that our local public services are facing significant challenges. At the more trivial end, my street isn’t swept as often, and I’m now paying for garden waste collection for the first time. However, a much more serious issue is the lack of coordination between health and social care services, which I experienced last year. This almost led to my dad being critically neglected, had I not been there to join the dots between different agencies.
As we approach the Autumn Budget and 2025 Spending Review, the pressure on public services has never been greater.
Local authorities are grappling with severe financial strain, driven by inflation, wage pressures, and increasing demand for services. The financial sustainability of many councils is at risk, with some already reliant on exceptional financial support from Central Government. The “Place-Based Public Service Budgets” report published by New Local earlier this year highlighted issues like fragmented funding, short-term crisis management, and a lack of coordination between services. These problems make it tough for local authorities to deliver effective, long-term solutions for their communities.
Digitalizing the public sector allows us to create a seamless society that works in favor of its citizens – a system that actively makes people’s lives better rather than burdens them with frustrating administration and endless form-filling.
Our maturity model for digital public service portals is based on insights from Estonia’s state portal, eesti.ee, plus other digital gateways and state service platforms. It distinguishes between portals that are information-centric and those that offer end-to-end service to users. It allows for a comparison of approaches in terms of service value and user outcomes.
Our maturity model for digital public service portals is based on insights from Estonia’s state portal, eesti.ee, plus other digital gateways and state service platforms. It distinguishes between portals that are information-centric and those that offer end-to-end service to users. It allows for a comparison of approaches in terms of service value and user outcomes.
Our maturity model for digital public service portals is based on insights from Estonia’s state portal, eesti.ee, plus other digital gateways and state service platforms. It distinguishes between portals that are information-centric and those that offer end-to-end service to users. It allows for a comparison of approaches in terms of service value and user outcomes.
Our maturity model for digital public service portals is based on insights from Estonia’s state portal, eesti.ee, plus other digital gateways and state service platforms. It distinguishes between portals that are information-centric and those that offer end-to-end service to users. It allows for a comparison of approaches in terms of service value and user outcomes.
Our maturity model for digital public service portals is based on insights from Estonia’s state portal, eesti.ee, plus other digital gateways and state service platforms. It distinguishes between portals that are information-centric and those that offer end-to-end service to users. It allows for a comparison of approaches in terms of service value and user outcomes.
Our maturity model for digital public service portals is based on insights from Estonia’s state portal, eesti.ee, plus other digital gateways and state service platforms. It distinguishes between portals that are information-centric and those that offer end-to-end service to users. It allows for a comparison of approaches in terms of service value and user outcomes.
Many of us feel that our local public services are facing significant challenges. At the more trivial end, my street isn’t swept as often
We only take on challenges that come with a 'why' we believe in, and we do what it takes
to stay aligned with it from start to finish. We only take on challenges that come with a
'why' we believe in, and we do what it takes to stay aligned with it from start to finish.
We only take on challenges that come with a 'why' we believe in, and we do what it takes to stay aligned with it from start to finish.
We only take on challenges that come with a 'why' we believe in, and we do what it takes to stay aligned with it from start to finish.
We only take on challenges that come with a 'why' we believe in, and we do what it takes to stay aligned with it from start to finish.
We only take on challenges that come with a 'why' we believe in, and we do what it takes to stay aligned with it from start to finish.
We only take on challenges that come with a 'why' we believe in, and we do what it takes to stay aligned with it from start to finish.
We only take on challenges that come with a 'why' we believe in, and we do what it takes to stay aligned with it from start to finish.
Many of us feel that our local public services are facing significant challenges. At the more trivial end, my street isn’t swept as often, and I’m now paying for garden waste collection for the first time. However, a much more serious issue is the lack of coordination between health and social care services, which I experienced last year. This almost led to my dad being critically neglected, had I not been there to join the dots between different agencies.
As we approach the Autumn Budget and 2025 Spending Review, the pressure on public services has never been greater.
Local authorities are grappling with severe financial strain, driven by inflation, wage pressures, and increasing demand for services. The financial sustainability of many councils is at risk, with some already reliant on exceptional financial support from Central Government. The “Place-Based Public Service Budgets” report published by New Local earlier this year highlighted issues like fragmented funding, short-term crisis management, and a lack of coordination between services. These problems make it tough for local authorities to deliver effective, long-term solutions for their communities.
Service
Industry
Accessing public services can be confusing and time-consuming. Information is buried in complex jargon, multiple office visits are required for different services, applications often demand signed hard copies of documents, and user experiences are inconsistent across departments. People might have put up with this before (though not without complaint)—but in an age of personalized private sector attentiveness, they expect the same from their public services as well. They want their tax dollars’ worth reflected in the level of attention they receive as citizens.
Accessing public services can be confusing and time-consuming. Information is buried in complex jargon, multiple office visits are required for different services, applications often demand signed hard copies of documents, and user experiences are inconsistent across departments. People might have put up with this before (though not without complaint)—but in an age of personalized private sector attentiveness, they expect the same from their public services as well. They want their tax dollars’ worth reflected in the level of attention they receive as citizens.
Many of us feel that our local public services are facing significant challenges. At the more trivial end, my street isn’t swept as often, and I’m now paying for garden waste collection for the first time. However, a much more serious issue is the lack of coordination between health and social care services, which I experienced last year. This almost led to my dad being critically neglected, had I not been there to join the dots between different agencies.
As we approach the Autumn Budget and 2025 Spending Review, the pressure on public services has never been greater.
Local authorities are grappling with severe financial strain, driven by inflation, wage pressures, and increasing demand for services. The financial sustainability of many councils is at risk, with some already reliant on exceptional financial support from Central Government. The “Place-Based Public Service Budgets” report published by New Local earlier this year highlighted issues like fragmented funding, short-term crisis management, and a lack of coordination between services. These problems make it tough for local authorities to deliver effective, long-term solutions for their communities.
Many of us feel that our local public services are facing significant challenges. At the more trivial end, my street isn’t swept as often, and I’m now paying for garden waste collection for the first time. However, a much more serious issue is the lack of coordination between health and social care services, which I experienced last year. This almost led to my dad being critically neglected, had I not been there to join the dots between different agencies.
As we approach the Autumn Budget and 2025 Spending Review, the pressure on public services has never been greater.
Local authorities are grappling with severe financial strain, driven by inflation, wage pressures, and increasing demand for services. The financial sustainability of many councils is at risk, with some already reliant on exceptional financial support from Central Government. The “Place-Based Public Service Budgets” report published by New Local earlier this year highlighted issues like fragmented funding, short-term crisis management, and a lack of coordination between services. These problems make it tough for local authorities to deliver effective, long-term solutions for their communities.
Many of us feel that our local public services are facing significant challenges. At the more trivial end, my street isn’t swept as often, and I’m now paying for garden waste collection for the first time. However, a much more serious issue is the lack of coordination between health and social care services, which I experienced last year. This almost led to my dad being critically neglected, had I not been there to join the dots between different agencies.
As we approach the Autumn Budget and 2025 Spending Review, the pressure on public services has never been greater.
Local authorities are grappling with severe financial strain, driven by inflation, wage pressures, and increasing demand for services. The financial sustainability of many councils is at risk, with some already reliant on exceptional financial support from Central Government. The “Place-Based Public Service Budgets” report published by New Local earlier this year highlighted issues like fragmented funding, short-term crisis management, and a lack of coordination between services. These problems make it tough for local authorities to deliver effective, long-term solutions for their communities.
We craft customer experiences strategies using:
We craft customer experiences strategies using:
We craft customer experiences strategies using:
We craft customer experiences strategies using: